INDUSTRIES

BUSINESS SECTORS THAT BENEFIT FROM VFP CONSULTING

Unite teams and data to drive smarter, connected customer experiences.

Empowering healthcare teams with connected, compliant, and data-driven solutions.

Empowering nonprofits to connect, streamline operations, and maximize impact.

Empowering businesses to modernize, secure, and scale through technology.
Connecting people, systems, and data to drive innovation and growth.
Helping real estate teams streamline finances, compliance, and portfolio visibility.

Empowering education leaders with data-driven tools for student success.

Financial Services

finance icon

Imagine if brokers, advisors, bankers, and service teams work hand in hand with digital tools that help them connect with customers in meaningful ways and solve real problems. That’s what it means to become an agentic enterprise, where innovation drives stronger relationships, smarter decisions, and lasting loyalty. 

 

With Certinia, you can bring your front and back offices together on a single, connected platform, turning data into insights and empowering your teams to deliver exceptional experiences every time.

“Investing in integrated systems and teamwork, we can release the full potential of centralized data.”

 

 

 

“We couldn’t have done it without the VFP team! Their guidance, knowledge, and hands-on support made the process smooth and efficient. They truly are trusted advisors.”

HealthCare & Life Sciences

non-profit healthcare icon

For Healthcare and Life Sciences organizations, every interaction matters — from clinical trials and pharmaceutical operations to medical device services and in-home patient care. Success depends on precision, compliance, and delivering an exceptional experience at every step. We empower your teams with Salesforce and Certinia solutions designed to simplify complexity, enhance visibility, and drive smarter, faster, and more connected outcomes across your entire operation.

“VFP was a perfect fit. Not only do they know the product inside out, but they also partnered with us to configure a solution that meets our exact needs.”

Non-Profit in HealthCare

healthcare icon

For nonprofit healthcare organizations, impact starts with connection to patients, communities, and donors. VFP Consulting empowers mission-driven teams with Salesforce and Certinia solutions that streamline operations, strengthen relationships, and maximize resources, allowing you to focus on what matters most: improving lives.

“I don’t give recommendations easily. But I can for VFP – I appreciate that they are more than a software implementation company, and have become my partners in a massive transformation.”

Professional Services

professional services icon

The IT services and consulting industry helps businesses modernize their technology infrastructure, streamline processes, and adopt cloud-based solutions. Firms in this sector often support digital transformation, cybersecurity, and system integrations, enabling clients to scale and innovate effectively.

“Your implementation partner is absolutely critical. VFP Understood where we were and where we wanted to go, and they were open to challenging us in different ways.”

“It was clear that VFP was the right provider. Through rigorous due diligence, our partnership with VFP for our implementation was confirmed.”

“We felt that VFP was able to get into our system, understand what we were doing, and understand the customizations we already had in place.”

“The project wouldn’t have been possible without VFP Consulting; they helped us implement Certinia and Salesforce.”

Technology / Software Solutions

tech software icon

Organizations in the software and IT sectors require solutions that integrate their operations, people, and customers into a seamless ecosystem. Modern platforms enable greater efficiency and adaptability by automating processes, improving visibility, and supporting smarter decision-making.

With scalable systems designed for growth, businesses can innovate more quickly, deliver superior services, and maintain a competitive edge in an ever-evolving digital economy.

“They bring good best practices and expert knowledge. We trust VFP as advisors in moving our process and platform forward.”

“We realized millions of dollars in savings and thousands of hours saved thanks to VFP.”

“We implemented PSA four years ago, then went public, and needed to scale even faster. That’s when the VFP team really came back in to help us optimize our Salesforce platform.”

Real Estate

real estate icon

Real estate organizations manage property investments, acquisitions, and transactions across diverse markets. They face challenges in financial management, regulatory compliance, and portfolio visibility, often seeking digital solutions to improve efficiency and decision-making.

“VFP is our go-to support. We could not have done the implementation without the team at VFP. They took lots of really complex problems and built out a solution that works incredibly for our team.”

Education

tech software icon

The education administration industry provides services that help academic institutions manage enrollment, staffing, curriculum, and initiatives aimed at enhancing student success. Technology plays a crucial role in enabling data-driven decision-making and facilitating collaboration among educators, administrators, and learners.

“The power that VFP has brought to our organization has been tremendously valuable. They were able to speed us up and get us to a go-live much faster than we thought we were going to be able to get there.”

Mysty Wells, Senior Director PMO

ready to elevate your business?

Do you have Salesforce?

Raul Acosta

Sales Director

As an agile, focused and collaborative team player Raul strives to consistently take a holistic approach and make an impact with each networking experience and partnership forged.

 

With 15+ years of experience in sales strategy, application sales, and relationship management, he excels at solving complex business challenges through data-driven insights, superior customer service, and relevant Salesforce expertise.

 

As a former trusted advisor at Certinia and Salesforce, Raul has successfully implemented strategies that drive revenue, align business units, engage target audiences, strengthen brand image, maximize productivity, develop people, transform processes, and improve overall customer experience, showcasing his commitment to clients, partners, and colleagues.

Michael Kelly

Engagement Director & Head of Project Management

Michael, with a background in project financial management and analysis, has spent over a decade in various project management roles. Leading clients, project teams, and fellow project managers, he ensures successful project deliveries and implementations. Michael’s PMP Certification enables him to stay current with the latest industry standards and project management practices.

 

Passionate about his field and role, Michael finds fulfillment in successful projects, tangible results, and meeting client needs.

 

Throughout his experience in engagement management Michael has successfully led over 25 clients, projects, and go-lives. He has overseen a project budget portfolio of $25 million per year, managing 21 separate project engagement efforts concurrently for his client base. In his career, Michael has hired, trained, and personally managed a team of over 50 project managers.

 

He has also contributed to the development and training of new agile project methodologies in multiple companies.

 

Currently, at VFP, Michael has played a crucial role in implementing the new agile methodology across all active projects for their client base in 2023.

Greg Plaisance

Managing Consultant

Throughout his career at VFP, Greg has progressed from the role of Consultant to Senior Consultant and currently serves as a Managing Consultant.

 

With 15 years of experience in the financial services industry, Greg possesses a diverse skill set that spans Retail Banking, Post Audit, and Consulting. He holds 3 Salesforce certifications and 2 Certinia certifications, showcasing his expertise in areas such as Accounting, Revenue Recognition, Billing, and leadership strategy. Greg’s extensive background equips him with a deep understanding of financial processes, enabling him to offer valuable insights and guidance to clients within the industry.

 

Passionate about process improvement, efficiency, and leadership he helps companies by managing the systems that support their core objectives, allowing them to focus on their key goals.

 

Greg aims to build VFP into a premier consulting firm that is highly sought-after by both clients and professionals as a desirable place to work.

Kristin Hubbard

Managing Consultant

Kristin, a seasoned Salesforce and Certinia professional since 2011 specializes in Financial Management, specifically focusing on areas such as Billing, Revenue, and Accounting.

 

With a degree in Accounting, Kristin began her career as a Billing Specialist, where she actively contributed to the implementation of Salesforce and Certinia, showcasing her problem-solving skills and passion for process improvement.

 

Recognizing her abilities, she transitioned to the role of Certinia Administrator, playing a crucial role in the system’s global rollout. Later, as a Business Systems Manager, she assumed responsibility for the entire Salesforce platform. Motivated by her love for the job and a desire to help multiple organizations, Kristin pursued consulting, specializing in Certinia ERP and leading consultant teams for approximately eight years.

 

Since 2018, she has played a vital role in planning and executing the Florida Dreamin event. Recognized as a Salesforce MVP in 2023, she holds 7 Salesforce and 1 Certinia certification, demonstrating her expertise and dedication to growth.

 

Kristin understands the value of embracing technology and streamlining processes to reduce costs and enhance profitability. With expertise in Salesforce and Certinia, she guides organizations to implement efficient systems, optimize operations, and achieve financial success.

Ty alibhai

Managing Consultant

Ty is a seasoned consulting leader who has focused his experience over the last 15 years on the Salesforce platform and solutions in its ecosystem. He brings 20+ years of business knowledge, consulting experience, and a knack for successful Salesforce and Certinia implementations in the quote-to-cash space. Ty has successfully implemented technology solutions such as Salesforce and Certinia to over 100+ customers over his career and has led/managed consultant teams of 5-10 people.

 

Graduating from UC Berkeley’s Haas Business School and with a strong background in Computer Science, he launched his career in technology consulting. He focused his career on the Salesforce platform after experiencing success at Salesforce in the early 2000s and growing that knowledge with consulting partners the latter half of his career. His knowledge spans multiple industries, solutions, and market segments from SMB to Enterprise level experience.

 

As part of his role at VFP, he effectively manages a team of consultants, empowering them to achieve their career objectives. He also leads project teams and ensures the seamless adoption of technology, thereby driving client success at VFP.

 

Driven by a strong desire to make a positive impact on customers’ lives by simplifying their experience with new systems he excels as a leader, mentoring consultants and guiding project teams to successful outcomes.

Nick Anderson

Managing Consultant

A global Salesforce and Certinia consulting and implementation leader, Nick is an expert in his field with more than 8 years of experience on the platform, specializing in Quote to Cash and Professional Services Automation best practices.

 

With a focus on mid-market and enterprise accounts, Nick brings a deep knowledge of best practices to all aspects of client projects including change management, business process documentation & improvement, system configuration, revenue recognition and managed services.

 

With an extensive background in International Business and PSA solutions, Nick is the driving force behind the VFP consultants, helping the team tap into their full potential in order to deliver excellent results.

 

Never one to back down from a challenge, Nick embraces his ever-changing environment and encourages customers to do the same as a way to drive further success down the road. He stresses the importance of clear communication and building strong working relationships in order to effectively articulate a vision for the future of a business.

 

Using his own years of consulting experience as a touchstone, Nick’s focus is on developing talent and ushering in customer success for the VFP team across the board.

Doug Johnston

Chief Operating Officer

Building scalable large-capacity services teams in enterprise environments for more than 25 years, Doug is focused on operational excellence and builds high-quality and high-growth companies and teams.  


As COO, Doug’s responsibilities encompass overseeing all facets of customer services including a Project Management team, internal operations, and a team of expert consultants. His primary focus lies in fostering a high-performing team and culture, guiding its development, providing support, and offering coaching to optimize efficiency.

Doug’s diverse experiences in industries including software services, government, private sector, medical, and beyond have led to the development of a global team, overseeing projects ranging from small initiatives to multi-million dollar implementations and long-term relationships with clients.


With unwavering determination, Doug strives to establish a top-tier consulting firm in collaboration with VFP’s CEO, Stephanie Taylor. Together they shared a vision that transcends software implementation, aiming to provide value, challenge conventions, and leverage expertise for optimal outcomes. Though strategies shift with growth, the core objective of building an exceptional company remains a constant in Doug’s journey. 


Doug joined VFP in its infancy, with a goal to grow the team and scale the operation – which is now doubling year over year, based on a passion for people matched with a deep sense of purpose. With 2x INC5000 placements under 1000, team growth of more than 10,000%, high customer success ratings and stability within the team, his leadership has proved vital to positive growth and long term stability for VFP. 

Stephanie Taylor

Chief Executive Officer

A sought-after leader with a 20+ year history working with global Fortune 500 companies, Stephanie is a business process expert with a deep and well-recognized expertise in the Salesforce and Certinia ecosystems, with a focus on Quote-to-Cash, ERP, CRM, and Financial Management.

 

Stephanie founded VFP Consulting to offer companies with access to a 360 approach to not just implementing but managing their technology investments over time, from aligning people, process and product needs to long term management that maximizes the investment and fuels growth and business needs over time. 

 

Front-line experience overseeing 100+ projects and relationships with diverse clients, from mid-market enterprises to billion-dollar enterprises, Stephanie’s expertise spans high-growth businesses, private equity, mergers and acquisitions across various industries. Her leadership at VFP places a premium on the core values behind the name – Vision, Focus, and Passion.