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Careers

Job Info

we love
the work
we do.

Our relationships with our customers and team members are guided by the core principles behind our name: Vision, Focus and Passion. These three words keep us thinking about the future and growing as consultants, Salesforce and FinancialForce implementation experts, colleagues, and partners. We embrace challenges. We love solving problems. And we have a great time working with new organizations and complex engagements.

Core Values

Senior Consultant, PSA

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At VFP Consulting, we believe in hiring great people, not just great resumés.  We create value for our clients through exceptional service:  providing knowledgeable recommendations, identifying and mitigating risk, and challenging the status quo.


WHAT YOU CAN EXPECT AT VFP

You’ve got an extraordinary opportunity to join a small, successful and ambitious company on the rise, and to help shape our future.  Perhaps you’ve thrived in this kind of environment before, or maybe you’re with a larger firm and looking for a change of scenery.  We’re offering a chance to directly influence the evolution of our business with your talent, take your career to the next level, and have fun doing it.


WHAT THE ROLE LOOKS LIKE 

As a Senior Consultant working directly with clients, you’re an advisor building strong and trusted relationships.  You’ll deliver end-to-end consulting services on the Salesforce platform using FinancialForce PSA to support our customers’ business needs.  Typical projects involve requirement gathering workshops, documentation, data migration, system configuration, testing, integration, change management and client engagement.  You’ll have a chance to own it all.

Our clients are located throughout the U.S. and many have global offices.  At VFP you’ll get to work remotely from anywhere in the continental U.S. and travel to client locations as required.  On average you should expect to travel 30-50% of the time to support several concurrent projects.


RESPONSIBILITIES

  • Help clients transform their businesses digitally through top-notch consulting
  • Add value to our customers through solid business requirement workshops
  • Guide our customers on recommended business practices for mapping customer requirements to a sound technology solution based on FinancialForce
  • Configure FinancialForce PSA per the customers’ requirements. Declarative configuration could include custom objects/fields, validation rules, profiles/permission sets, approval processes, automations (especially Flow), configuration of Lightning apps and page layouts
  • Guide customers through user acceptance testing, using creative thinking to tackle unforeseen business problems
  • Train users of all levels on the use of Salesforce and FinancialForce PSA
  • Manage projects, including standard project management duties such as reporting, as well as being the face of VFP to the client during the engagement
  • Act as the primary face of VFP and subject matter expert throughout the engagement
  • Provide pre-sales internal consulting and guidance to help scope and price opportunities
  • Fully accountable for the satisfaction of customers 
  • Represent VFP through social media posts, presentations at user groups and conferences, blog posts, activity in the Salesforce/FinancialForce communities, or other suitable channels for demonstrating the eminence of VFP and the VFP team.

REQUIREMENTS AND SKILLS

  • 4+ years experience working with mid-to-enterprise level software implementations, ideally in Salesforce or another SaaS platform
  • Post-secondary education in Finance, Accounting, Computer Science, Business Administration, or equivalent experience
  • Salesforce certifications are a definite asset
  • Proven technical acumen to translate business requirements into functional design
  • Strong analytical skills and the ability to think critically about solving business problems
  • Exceptional interpersonal skills, including communication, presentation and client management
  • 4+ years of experience working in a professional consulting organization, ideally in a SaaS environment, implementing CRM, SFA, ERP and/or PSA applications
  • Project management training and experience is an advantage

WHAT WE OFFER

  • Generous compensation package, including bonus plan, benefits and perks
  • Work remotely from home and travel as needed
  • Flexible schedule, and high autonomy to manage your workload
  • Extraordinary teammates who are accountable, love what they do and support one another
  • Leaders who support your growth and stand behind you
  • Challenging work and the chance to learn something new each day
  • Support for achieving Salesforce certifications, as well as continuing education outside of work
  • Team meetups throughout the year, and our annual Partner’s Club trip for our top performers
  • A culture that knows how to unwind and celebrate success

We’re looking for smart people with great attitudes and experience to join our highly regarded firm and further their career in the Salesforce ecosystem.  If you’re interested in learning more, we’d love to talk to you.

Apply Now

Current postings

Senior Consultant, Sales Cloud

As a Senior Consultant working directly with clients, you’re an advisor building strong and trusted relationships. You’ll deliver end-to-end consulting services on the Salesforce platform using Salesforce cloud solutions and Certinia to support our customers’ business needs.

Solution Architect

As a Technical/Solution Architect, you’ll work with our internal teams, clients, and technical partners to scope, design and execute the technical aspects of our projects which will include participation in the pre-sales effort. As a client facing consultant, you will help our consultants design and construct a complete end-to-end solution for our clients.

Senior Consultant, ERP

As a Senior Consultant working directly with clients, you’re an advisor building strong and trusted relationships. You’ll deliver end-to-end consulting services on the Salesforce platform using Certinia FFA to support our customers’ business needs.

Senior Consultant, PSA

As a Senior Consultant working directly with clients, you’re an advisor building strong and trusted relationships. You’ll deliver end-to-end consulting services on the Salesforce platform using Certinia PSA to support our customers’ business needs.

We are registered Salesforce® & Certinia partners
and honored to be 2X Partner of the Year for Certinia and 3X Inc.5000 winner

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Raul Acosta

Sales Director

As an agile, focused and collaborative team player Raul strives to consistently take a holistic approach and make an impact with each networking experience and partnership forged.

 

With 15+ years of experience in sales strategy, application sales, and relationship management, he excels at solving complex business challenges through data-driven insights, superior customer service, and relevant Salesforce expertise.

 

As a former trusted advisor at Certinia and Salesforce, Raul has successfully implemented strategies that drive revenue, align business units, engage target audiences, strengthen brand image, maximize productivity, develop people, transform processes, and improve overall customer experience, showcasing his commitment to clients, partners, and colleagues.

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Michael Kelly

Engagement Director & Head of Project Management

Michael, with a background in project financial management and analysis, has spent over a decade in various project management roles. Leading clients, project teams, and fellow project managers, he ensures successful project deliveries and implementations. Michael’s PMP Certification enables him to stay current with the latest industry standards and project management practices.

 

Passionate about his field and role, Michael finds fulfillment in successful projects, tangible results, and meeting client needs.

 

Throughout his experience in engagement management Michael has successfully led over 25 clients, projects, and go-lives. He has overseen a project budget portfolio of $25 million per year, managing 21 separate project engagement efforts concurrently for his client base. In his career, Michael has hired, trained, and personally managed a team of over 50 project managers.

 

He has also contributed to the development and training of new agile project methodologies in multiple companies.

 

Currently, at VFP, Michael has played a crucial role in implementing the new agile methodology across all active projects for their client base in 2023.

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Greg Plaisance

Managing Consultant

Throughout his career at VFP, Greg has progressed from the role of Consultant to Senior Consultant and currently serves as a Managing Consultant.

 

With 15 years of experience in the financial services industry, Greg possesses a diverse skill set that spans Retail Banking, Post Audit, and Consulting. He holds 3 Salesforce certifications and 2 Certinia certifications, showcasing his expertise in areas such as Accounting, Revenue Recognition, Billing, and leadership strategy. Greg’s extensive background equips him with a deep understanding of financial processes, enabling him to offer valuable insights and guidance to clients within the industry.

 

Passionate about process improvement, efficiency, and leadership he helps companies by managing the systems that support their core objectives, allowing them to focus on their key goals.

 

Greg aims to build VFP into a premier consulting firm that is highly sought-after by both clients and professionals as a desirable place to work.

Kristin Hubbard
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Kristin Hubbard

Managing Consultant

Kristin, a seasoned Salesforce and Certinia professional since 2011 specializes in Financial Management, specifically focusing on areas such as Billing, Revenue, and Accounting.

 

With a degree in Accounting, Kristin began her career as a Billing Specialist, where she actively contributed to the implementation of Salesforce and Certinia, showcasing her problem-solving skills and passion for process improvement.

 

Recognizing her abilities, she transitioned to the role of Certinia Administrator, playing a crucial role in the system’s global rollout. Later, as a Business Systems Manager, she assumed responsibility for the entire Salesforce platform. Motivated by her love for the job and a desire to help multiple organizations, Kristin pursued consulting, specializing in Certinia ERP and leading consultant teams for approximately eight years.

 

Since 2018, she has played a vital role in planning and executing the Florida Dreamin event. Recognized as a Salesforce MVP in 2023, she holds 7 Salesforce and 1 Certinia certification, demonstrating her expertise and dedication to growth.

 

Kristin understands the value of embracing technology and streamlining processes to reduce costs and enhance profitability. With expertise in Salesforce and Certinia, she guides organizations to implement efficient systems, optimize operations, and achieve financial success.

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Ty alibhai

Managing Consultant

Ty is a seasoned consulting leader who has focused his experience over the last 15 years on the Salesforce platform and solutions in its ecosystem. He brings 20+ years of business knowledge, consulting experience, and a knack for successful Salesforce and Certinia implementations in the quote-to-cash space. Ty has successfully implemented technology solutions such as Salesforce and Certinia to over 100+ customers over his career and has led/managed consultant teams of 5-10 people.

 

Graduating from UC Berkeley’s Haas Business School and with a strong background in Computer Science, he launched his career in technology consulting. He focused his career on the Salesforce platform after experiencing success at Salesforce in the early 2000s and growing that knowledge with consulting partners the latter half of his career. His knowledge spans multiple industries, solutions, and market segments from SMB to Enterprise level experience.

 

As part of his role at VFP, he effectively manages a team of consultants, empowering them to achieve their career objectives. He also leads project teams and ensures the seamless adoption of technology, thereby driving client success at VFP.

 

Driven by a strong desire to make a positive impact on customers’ lives by simplifying their experience with new systems he excels as a leader, mentoring consultants and guiding project teams to successful outcomes.

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Nick Anderson

Managing Consultant

A global Salesforce and Certinia consulting and implementation leader, Nick is an expert in his field with more than 8 years of experience on the platform, specializing in Quote to Cash and Professional Services Automation best practices.

 

With a focus on mid-market and enterprise accounts, Nick brings a deep knowledge of best practices to all aspects of client projects including change management, business process documentation & improvement, system configuration, revenue recognition and managed services.

 

With an extensive background in International Business and PSA solutions, Nick is the driving force behind the VFP consultants, helping the team tap into their full potential in order to deliver excellent results.

 

Never one to back down from a challenge, Nick embraces his ever-changing environment and encourages customers to do the same as a way to drive further success down the road. He stresses the importance of clear communication and building strong working relationships in order to effectively articulate a vision for the future of a business.

 

Using his own years of consulting experience as a touchstone, Nick’s focus is on developing talent and ushering in customer success for the VFP team across the board.

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Doug Johnston

Chief Operating Officer

Building scalable large-capacity services teams in enterprise environments for more than 25 years, Doug is focused on operational excellence and builds high-quality and high-growth companies and teams.  


As COO, Doug’s responsibilities encompass overseeing all facets of customer services including a Project Management team, internal operations, and a team of expert consultants. His primary focus lies in fostering a high-performing team and culture, guiding its development, providing support, and offering coaching to optimize efficiency.

Doug’s diverse experiences in industries including software services, government, private sector, medical, and beyond have led to the development of a global team, overseeing projects ranging from small initiatives to multi-million dollar implementations and long-term relationships with clients.


With unwavering determination, Doug strives to establish a top-tier consulting firm in collaboration with VFP’s CEO, Stephanie Taylor. Together they shared a vision that transcends software implementation, aiming to provide value, challenge conventions, and leverage expertise for optimal outcomes. Though strategies shift with growth, the core objective of building an exceptional company remains a constant in Doug’s journey. 


Doug joined VFP in its infancy, with a goal to grow the team and scale the operation – which is now doubling year over year, based on a passion for people matched with a deep sense of purpose. With 2x INC5000 placements under 1000, team growth of more than 10,000%, high customer success ratings and stability within the team, his leadership has proved vital to positive growth and long term stability for VFP. 

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Stephanie Taylor

Chief Executive Officer

A sought-after leader with a 20+ year history working with global Fortune 500 companies, Stephanie is a business process expert with a deep and well-recognized expertise in the Salesforce and Certinia ecosystems, with a focus on Quote-to-Cash, ERP, CRM, and Financial Management.

 

Stephanie founded VFP Consulting to offer companies with access to a 360 approach to not just implementing but managing their technology investments over time, from aligning people, process and product needs to long term management that maximizes the investment and fuels growth and business needs over time. 

 

Front-line experience overseeing 100+ projects and relationships with diverse clients, from mid-market enterprises to billion-dollar enterprises, Stephanie’s expertise spans high-growth businesses, private equity, mergers and acquisitions across various industries. Her leadership at VFP places a premium on the core values behind the name – Vision, Focus, and Passion.

  • Industry:
    Call Center Technology
  • Company Size:
    • 2,000+ employees around the world
    • 2,500+ enterprise, mid-market, and SMB customers in 104 countries
  • Solutions:
    Certinia Professional Services Cloud