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Implement and optimize your ceRTINIA solution

Optimize your existing Salesforce platform solution and adopt new best practices and technologies with our team of experts. VFP offers quote to cash management consulting, implementation and advisory services to help you meet your business objectives.

We architect the right solution for you, implement it with you, and manage it over time.

VFP Consulting
is hiring

Finding the right fit is important, especially when it comes to the people you work with every day. We build VFP on a foundational belief that taking care of family is the first priority. We are building a company of passionate leaders, visionary thinkers and experts in their field, connected by a strong culture. As we grow, we are committed to building both the environment that makes your day engaging, and opportunities and support that help you grow.
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ALIGN YOUR PEOPLE, PROCESS AND PRODUCT STRATEGY

Connect your front office customer experience to your back office systems and maximize your Opportunity to Renewal (O2R) solution. A great O2R takes you from your marketing qualified lead all the way to contract renewal.

People

Process

Product

Technology is evolving faster than people or processes. As consultants, our job is to understand your business and work with you to help pace your digital transformation. Every company has a unique product configuration that fits their culture and systems. We’re here to help you bring that to life.

$
0
M

Savings with consolidation on Certinia already

0

Hours saved in the first six months with Certinia

0
%

Automated, controlled cash flow processes

People

Evolution always starts
with people

Front office or back office, it’s you, your team, their buy in, and collective insights that will make your technology a seamless part of your workflow. It takes investment from people at the beginning, middle and end to get your business to the place you want it to be.

Process

Best in Class Processes
Will help you grow

We’re here to help you define, architect, and adopt the right workflows to chart your course for the future.

Product_orange

Product

Salesforce is your quote
to cash backbone

They are number one in CRM for the same reason Certinia is the number one Cloud ERP. They just do it better than anyone else. The platform is flexible, robust, powerful, and evolving every quarter. VFP is here to architect the right combination of features and functionality to help you reach your goals.

People Are The Core Of Our Business

And at the core of yours. Which means your processes need to be aligned with the team. We can help pace your product implementation to maximize growth and help you scale.

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if you love it,
it's not work

Our team is made up of people who love the work they do. Our passion is matched by our purpose, and each of us has a deep personal drive that adds up to world-class results.

CORE VALUES ►

If you’re here, you’re thinking about your Quote to Cash

Cleaning up the back office isn’t as hard as you think when you have experts to help guide you. We start by understanding your current state, and talking about your plans and expected growth. We find efficiencies and implement best in class recesses that leverage one platform – everything from SalesCloud to Revenue Recognition.

At VFP we talk tech and we’d love to know what products you’re already working with. Just select and click to start the conversation.

our Clients
Screenshot 2025-01-30 at 10.43.00 AM
Ahead logoi
TerraPact
Collegis
clearsulting
Avalara
Central Square
elastic
Syntactx
JMJ logo
bts logo
Mike Kennedy and Stephanie picardi

Why MDA Needed an ERP and Why It Chose VFP Consulting: An Interview with Michael Kennedy, CFO at the MDA

Why MDA Needed an ERP and Why It Chose VFP Consulting: An Interview with Michael Kennedy, Chief Financial Officer at the Muscular Dystrophy Association I don’t give recommendations easily. But I can for VFP – I appreciate that they are more than a software implementation company, and have become my partners in a massive transformation in the way… Continue reading Why MDA Needed an ERP and Why It Chose VFP Consulting: An Interview with Michael Kennedy, CFO at the MDA

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What does it take to be a great Consultant – With Stephanie Taylor

Curiosity is key. Being able to see the challenges that your client is facing (and have the foresight to predict the challenges that they’ll need to tackle in the future) certainly requires a high level of skill. But you also need the ability to execute every time— to operationalize the recommendations that you’re making.

Read More ►
Mike Kennedy and Stephanie picardi

Why MDA Needed an ERP and Why It Chose VFP Consulting: An Interview with Michael Kennedy, CFO at the MDA

Why MDA Needed an ERP and Why It Chose VFP Consulting: An Interview with Michael Kennedy, Chief Financial Officer at the Muscular Dystrophy Association I don’t give recommendations easily. But I can for VFP – I appreciate that they are more than a software implementation company, and have become my partners in a massive transformation in the way… Continue reading Why MDA Needed an ERP and Why It Chose VFP Consulting: An Interview with Michael Kennedy, CFO at the MDA

Read More ►

What does it take to be a great Consultant – With Stephanie Taylor

Curiosity is key. Being able to see the challenges that your client is facing (and have the foresight to predict the challenges that they’ll need to tackle in the future) certainly requires a high level of skill. But you also need the ability to execute every time— to operationalize the recommendations that you’re making.

Read More ►
READ MORE ►

Let’s drop the jargon
and get to the point

Your Salesforce performance. Scalability. Bottom line. That’s where we excel. We’ve helped hundreds of companies set up for success, aligned to their goals.
Let's Talk ►

We are registered Salesforce® & Certinia partners
and honored to be 2X Partner of the Year for Certinia and 3X Inc.5000 winner

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Raul Acosta

Sales Director

As an agile, focused and collaborative team player Raul strives to consistently take a holistic approach and make an impact with each networking experience and partnership forged.

 

With 15+ years of experience in sales strategy, application sales, and relationship management, he excels at solving complex business challenges through data-driven insights, superior customer service, and relevant Salesforce expertise.

 

As a former trusted advisor at Certinia and Salesforce, Raul has successfully implemented strategies that drive revenue, align business units, engage target audiences, strengthen brand image, maximize productivity, develop people, transform processes, and improve overall customer experience, showcasing his commitment to clients, partners, and colleagues.

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Michael Kelly

Engagement Director & Head of Project Management

Michael, with a background in project financial management and analysis, has spent over a decade in various project management roles. Leading clients, project teams, and fellow project managers, he ensures successful project deliveries and implementations. Michael’s PMP Certification enables him to stay current with the latest industry standards and project management practices.

 

Passionate about his field and role, Michael finds fulfillment in successful projects, tangible results, and meeting client needs.

 

Throughout his experience in engagement management Michael has successfully led over 25 clients, projects, and go-lives. He has overseen a project budget portfolio of $25 million per year, managing 21 separate project engagement efforts concurrently for his client base. In his career, Michael has hired, trained, and personally managed a team of over 50 project managers.

 

He has also contributed to the development and training of new agile project methodologies in multiple companies.

 

Currently, at VFP, Michael has played a crucial role in implementing the new agile methodology across all active projects for their client base in 2023.

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Greg Plaisance

Managing Consultant

Throughout his career at VFP, Greg has progressed from the role of Consultant to Senior Consultant and currently serves as a Managing Consultant.

 

With 15 years of experience in the financial services industry, Greg possesses a diverse skill set that spans Retail Banking, Post Audit, and Consulting. He holds 3 Salesforce certifications and 2 Certinia certifications, showcasing his expertise in areas such as Accounting, Revenue Recognition, Billing, and leadership strategy. Greg’s extensive background equips him with a deep understanding of financial processes, enabling him to offer valuable insights and guidance to clients within the industry.

 

Passionate about process improvement, efficiency, and leadership he helps companies by managing the systems that support their core objectives, allowing them to focus on their key goals.

 

Greg aims to build VFP into a premier consulting firm that is highly sought-after by both clients and professionals as a desirable place to work.

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Kristin Hubbard

Managing Consultant

Kristin, a seasoned Salesforce and Certinia professional since 2011 specializes in Financial Management, specifically focusing on areas such as Billing, Revenue, and Accounting.

 

With a degree in Accounting, Kristin began her career as a Billing Specialist, where she actively contributed to the implementation of Salesforce and Certinia, showcasing her problem-solving skills and passion for process improvement.

 

Recognizing her abilities, she transitioned to the role of Certinia Administrator, playing a crucial role in the system’s global rollout. Later, as a Business Systems Manager, she assumed responsibility for the entire Salesforce platform. Motivated by her love for the job and a desire to help multiple organizations, Kristin pursued consulting, specializing in Certinia ERP and leading consultant teams for approximately eight years.

 

Since 2018, she has played a vital role in planning and executing the Florida Dreamin event. Recognized as a Salesforce MVP in 2023, she holds 7 Salesforce and 1 Certinia certification, demonstrating her expertise and dedication to growth.

 

Kristin understands the value of embracing technology and streamlining processes to reduce costs and enhance profitability. With expertise in Salesforce and Certinia, she guides organizations to implement efficient systems, optimize operations, and achieve financial success.

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Ty alibhai

Managing Consultant

Ty is a seasoned consulting leader who has focused his experience over the last 15 years on the Salesforce platform and solutions in its ecosystem. He brings 20+ years of business knowledge, consulting experience, and a knack for successful Salesforce and Certinia implementations in the quote-to-cash space. Ty has successfully implemented technology solutions such as Salesforce and Certinia to over 100+ customers over his career and has led/managed consultant teams of 5-10 people.

 

Graduating from UC Berkeley’s Haas Business School and with a strong background in Computer Science, he launched his career in technology consulting. He focused his career on the Salesforce platform after experiencing success at Salesforce in the early 2000s and growing that knowledge with consulting partners the latter half of his career. His knowledge spans multiple industries, solutions, and market segments from SMB to Enterprise level experience.

 

As part of his role at VFP, he effectively manages a team of consultants, empowering them to achieve their career objectives. He also leads project teams and ensures the seamless adoption of technology, thereby driving client success at VFP.

 

Driven by a strong desire to make a positive impact on customers’ lives by simplifying their experience with new systems he excels as a leader, mentoring consultants and guiding project teams to successful outcomes.

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Nick Anderson

Managing Consultant

A global Salesforce and Certinia consulting and implementation leader, Nick is an expert in his field with more than 8 years of experience on the platform, specializing in Quote to Cash and Professional Services Automation best practices.

 

With a focus on mid-market and enterprise accounts, Nick brings a deep knowledge of best practices to all aspects of client projects including change management, business process documentation & improvement, system configuration, revenue recognition and managed services.

 

With an extensive background in International Business and PSA solutions, Nick is the driving force behind the VFP consultants, helping the team tap into their full potential in order to deliver excellent results.

 

Never one to back down from a challenge, Nick embraces his ever-changing environment and encourages customers to do the same as a way to drive further success down the road. He stresses the importance of clear communication and building strong working relationships in order to effectively articulate a vision for the future of a business.

 

Using his own years of consulting experience as a touchstone, Nick’s focus is on developing talent and ushering in customer success for the VFP team across the board.

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Doug Johnston

Chief Operating Officer

Building scalable large-capacity services teams in enterprise environments for more than 25 years, Doug is focused on operational excellence and builds high-quality and high-growth companies and teams.  


As COO, Doug’s responsibilities encompass overseeing all facets of customer services including a Project Management team, internal operations, and a team of expert consultants. His primary focus lies in fostering a high-performing team and culture, guiding its development, providing support, and offering coaching to optimize efficiency.

Doug’s diverse experiences in industries including software services, government, private sector, medical, and beyond have led to the development of a global team, overseeing projects ranging from small initiatives to multi-million dollar implementations and long-term relationships with clients.


With unwavering determination, Doug strives to establish a top-tier consulting firm in collaboration with VFP’s CEO, Stephanie Taylor. Together they shared a vision that transcends software implementation, aiming to provide value, challenge conventions, and leverage expertise for optimal outcomes. Though strategies shift with growth, the core objective of building an exceptional company remains a constant in Doug’s journey. 


Doug joined VFP in its infancy, with a goal to grow the team and scale the operation – which is now doubling year over year, based on a passion for people matched with a deep sense of purpose. With 2x INC5000 placements under 1000, team growth of more than 10,000%, high customer success ratings and stability within the team, his leadership has proved vital to positive growth and long term stability for VFP. 

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Stephanie Taylor

Chief Executive Officer

A sought-after leader with a 20+ year history working with global Fortune 500 companies, Stephanie is a business process expert with a deep and well-recognized expertise in the Salesforce and Certinia ecosystems, with a focus on Quote-to-Cash, ERP, CRM, and Financial Management.

 

Stephanie founded VFP Consulting to offer companies with access to a 360 approach to not just implementing but managing their technology investments over time, from aligning people, process and product needs to long term management that maximizes the investment and fuels growth and business needs over time. 

 

Front-line experience overseeing 100+ projects and relationships with diverse clients, from mid-market enterprises to billion-dollar enterprises, Stephanie’s expertise spans high-growth businesses, private equity, mergers and acquisitions across various industries. Her leadership at VFP places a premium on the core values behind the name – Vision, Focus, and Passion.

  • Industry:
    Call Center Technology
  • Company Size:
    • 2,000+ employees around the world
    • 2,500+ enterprise, mid-market, and SMB customers in 104 countries
  • Solutions:
    Certinia Professional Services Cloud